Now available across Canada: NEW smoking cessation coaching program
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Last December, we sent you an update about our upcoming smoking cessation program. In early Spring, we launched a collaboration with the Ottawa Heart Institute (OHI) to support Canadians who would like to stop smoking. We’re providing free access to a 1:1 coaching program called Can Quit. The program is virtual and accessible to individuals in all provinces and territories, including Quebec. Coaching by the OHI will be available to plan members and their dependents at no additional cost.
Plan members may see information about this program on the my Sun Life mobile app or mysunlife.ca. Those who have interacted with past smoking cessation campaigns will also receive an email. Standard exclusions will apply for plan member communications.
Lumino Health™ Pharmacy,1 provided by Pillway,2 is overseeing the intake process for the program outside of Quebec. The pharmacist will review the individual’s application and refer them to the OHI. In Quebec, individuals will follow a different process.3 Trained Nicotine Dependence Coaches at the OHI will be responsible for providing coaching to individuals once enrolled.
As a reminder, the chronic disease care programs offered through Lumino Health Pharmacy (the Diabetes Care and Respiratory Care Programs) are not available in Quebec.
Plan members in Ontario may also choose to enroll into an optional research study.
Plan Sponsor Communication
We’ll send this Focus Update and plan member flyer to plan sponsors on July 3, 2025.
Questions? We’re here to help.
Please contact your Sun Life Group Benefits representative.
1Pharmacy services are provided by Pillway.
2SHG Pharmacy Inc. and SHG West Pharmacy Inc., doing business as Pillway pharmacies, are partially owned by Simpill Health Group Inc. For your information, and as a point of disclosure, Sun Life Assurance Company of Canada has partial ownership in Simpill Health Group Inc.
3The smoking cessation program is available to plan members living in Quebec. Intake and enrollment in the smoking cessation program are not supported by Lumino Health Pharmacy.
Sun Life reserves the right to terminate, suspend or modify the smoking cessation offering in collaboration with the OHI at any time without notice.
™Used under license by Simpill Health Group Inc.