Out-of-country travel safety

September 30, 2025

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With summer coming to a close, your Clients may be thinking about going on vacation outside of Canada. Here are some important considerations they should always take before travelling.

  • Review their travel coverage at mysunlife.ca or using the my Sun Life mobile app.
  • Check the Government of Canada travel advisories before booking travel.
  • If a plan member experiences an emergency while travelling, they can contact Global Excel Management (GEM) at 1-800-511-4610, they’re available 24/7 and their number is toll free.

You can direct your Clients to our Travel benefit, Medi-Passport brochure and card here.

Please share this information with your Clients as a reminder. We’ll share this Focus Update with plan sponsors on October 2, 2025. 

Questions? We’re here to help.

Please contact your Sun Life Group Benefits representative.