In case you missed it: From solutions to service, and everything in between

Looking ahead to the rest of the year

As the year progresses, we’ll continue to deliver the Best in Health to help your employees thrive.
We’re planning more innovative solutions and supports for the rest of 2026 – here’s what you can look forward to.

An enhanced my Sun Life mobile app experience

Plan members will be able to access everything in one place: Sun Life Virtual Solutions, by Dialogue, Online Pharmacy, by Pillway5 and wellness features are being integrated into the my Sun Life mobile app. Like other app updates, these enhancements will be released in stages, so plan members may see the changes at different times depending on when their app updates. 

Also later this year: Single sign-on access at mysunlife.ca.

Expanded mental health supports in the my Sun Life mobile app

This includes launching Online Counselling, by Dialogue6 to all plan members and their dependents (14+), improving access to quality mental health care to meet their unique needs.

Weight management 

We're developing a comprehensive weight management program with end-to-end care for better health outcomes. 

Caregiving support 

To help reduce burnout and financial stress, we're exploring Extended Health Coverage options for caregiving navigation and planning support.

New insights for you

A Designed for Health report that will examine paramedical and drug claim trends.

5 SHG Pharmacy Inc. and SHG West Pharmacy Inc., doing business as Pillway pharmacies, are partially owned by Simpill Health Group Inc. For your information, and as a point of disclosure, Sun Life Assurance Company of Canada has partial ownership in Simpill Health Group Inc. (Note: In Quebec, pharmacy services are provided by Pharmacie Abd-el Monem Osman, Inc. In all other provinces, pharmacy services are provided by Online Pharmacy, by Pillway. The digital experience is available to members regardless of the pharmacy partner.)

6 Dialogue is a wholly-owned subsidiary of Sun Life Assurance Company of Canada operating as a stand-alone entity. All representations about the services of Online Counselling, by Dialogue, are those of Dialogue, Inc., and not Sun Life Assurance Company of Canada. Sun Life Assurance Company of Canada cannot guarantee the availability of the services and reserves the right to cancel the services with notice.