In case you missed it: From solutions to service, and everything in between

Continuous service enhancements

Sun Life Benefits Explorer

In January we launched Sun Life Benefits Explorer – an advanced analytics dashboard. It provides data-driven insights into your group benefits plan’s utilization and performance, helping you understand and manage it more effectively.

New life insurance eClaims platform

We announced the launch of a new life insurance eClaims platform that transforms how plan sponsors and Third-Party Administrators submit claims. The platform eliminates paper submissions and significantly reduces processing errors.

Ongoing enhancements to mysunlife.ca

We're continuously enhancing mysunlife.ca to deliver a more intuitive experience for plan members. Simplified navigation makes it easier to access important features, such as coverage details, submitting claims, claim statements, and more.

Retired the Lumino Health Virtual Care brand

Lumino Health Virtual Care, provided by Dialogue3 is now rebranded as Sun Life Virtual Solutions, by Dialogue.4

3 Dialogue is a wholly-owned subsidiary of Sun Life Assurance Company of Canada operating as a stand-alone entity. All representations about the services of Lumino Health Virtual Care, by Dialogue, are those of Dialogue, Inc., and not Sun Life Assurance Company of Canada. Sun Life Assurance Company of Canada cannot guarantee the availability of the services and reserves the right to cancel the services with notice.

4 Dialogue is a wholly-owned subsidiary of Sun Life Assurance Company of Canada operating as a stand-alone entity. All representations about the services of Sun Life Virtual Solutions, by Dialogue, are those of Dialogue, Inc., and not Sun Life Assurance Company of Canada. Sun Life Assurance Company of Canada cannot guarantee the availability of the services and reserves the right to cancel the services with notice.